When I met Dr. Pierluigi Mancini at the Crisis Now summit in Amsterdam, I knew I had encountered someone truly extraordinary. Here was a person who had not only recognized a critical gap in mental health services for non-English speakers but had devoted his life to building a comprehensive solution. What struck me most was his understanding that cultural and linguistic responsiveness isn't just about translation – it's about purposeful investment in understanding and serving communities in ways that genuinely resonate with their needs and values.