In this conversation Faith Kohler talk about a holistic and multidisciplinary approach to mitigating and preventing workplace violence and our belief that trust and psychological safety are essential in any effective process.
Turn Off the Alarm Bells -- How to Prioritize Civility in a Divisive World: Interview with Sejal Thakkar | Episode 79
At the heart of civility is respect. Respect and dignity are essential for psychological safety, especially when others have diverse experiences and viewpoints. Civility is not about complacency or placating. It’s not about denying or pushing away strong feelings that can emerge when conflict emerges. It’s about temporarily suspending our alarm bells for a period of time so we can do the hard work of “climbing the empathy wall” to better understand the deep stories behind those we see as “the other.”