In this interview, I speak with David Galvan, a faith leader, and mental health advocate intent on building “soul safe spaces” where we live and work. David shares with us insights from his work in bridging the silos of mental health and faith.
Lived Experience Informed Workplace Mental Health Strategies - Part 1: Interview with James Hill | Episode 109
Poetry as an Antidote to Burnout - A Nurse's Perspective on Healing Practices: Interview with Susan Farese | Episode 105
Burnout is costly to employers in several ways:
Employee turnover
Increased risk of worker injury or error
Deteriorating culture as energy becomes misdirected toward scapegoating
Contrary to conventional wisdom, burnout is not solely related to workload, it’s also related to feeling like “a cog in a machine.” When an unsustainable workload becomes even more stressful due to a lack of clarity, lack of control and an effort-reward imbalance, relationships become strained and people become siloed.
According to leading researchers, burnout is identified when three psychological states exist:
High levels of cynicism: an indifference, negative perspective
High levels of exhaustion: emotional, spiritual and physical
Low levels of professional efficacy: the belief in ones ability to make a difference.
Burnout can creep into a workplace and worsen over time. It often starts with an erosion of engagement. Work shifts from important, interesting and meaningful to exhausting. Next comes the erosion of emotions, where cynicism, anger, anxiety and depression start to surface. Finally, burned out workers comes to experience a mismatch between themselves and the organization. They lose faith that the organization has their best interests at heart.
In this episode, I have a delightful conversation with Susan Farese, RN - a healthcare worker and mentor, a Veteran, a poet and photographer and the owner of PR firm “SJF Communications.” We talk about how burnout is taking its toll on our healthcare teams, and how she uses poetry, among other tools to cope.
A Different Drummer -- Mental Health, Diversity and Inclusion and Corporate Wellness: Interview with Mike Veny | Episode 101
Did you know?
9 our of 10 employers are investing more in mental health benefits than they ever have before (source: https://www.aihr.com/blog/workplace-wellness-trends/).
Concerns about burnout, employee churn, and psychological emergencies have led workplaces to developing a more comprehensive and proactive mental health and suicide prevention strategy.
Benefits like coaching, tele-mental health, personalized wellness plans and stress management tools are becoming increasingly popular for large employers.
In addition, workplaces are starting to shift away from reactive, downstream approaches to more proactive prevention. They are focusing on building caring cultures and psychological safety and they are connecting the dots between DEI (Diversity, Equity and Inclusion) work and mental health.
In this conversation, I speak with Mike Veny, a man who has been living these connections and is now training workplaces on how best to support their workers.
Historical Trauma and Historical Healing: Interview with Abigail Echo Hawk | Episode 87
Historical trauma is often understood to be multigenerational wounding caused by the cumulative impact of major events inflicted upon a specific cultural, racial or ethnic group. When it comes to research about health and well-being, Western modalities of understanding human experience are limited and biased, further driving disparities and truncated views that can cause even more harm. By contrast, a strength-based, Indigenous framework of understanding resists the narrow view and on-going trauma of colonialism and focuses on restoration and healing. In this interview I speak with a “Storyteller of Health” and epidemiologist Abigail Echo Hawk about her vision of an anti-racist approach to data collection and recovery among tribal communities.
Transformational Leadership in Suicide Prevention -- Lessons Learned from the Construction Industry: Interview with Jerry Shupe | Episode 84
Transformational leadership happens when people come together to rise for a daunting challenge to benefit the common good. Transformation leaders focus on impact and empower others to reach for higher and higher levels of motivation and morality. Transformational leaders are:
Bold
Idealized influencers
Creativity encouragers
Role models for a compelling vision
Process challengers
Purpose AND people driven
Today’s podcast is about transformational leadership in the area of construction suicide prevention. I interview Jerry Shupe, the Corporate Director of Safety and Health for Hensel Phelps, one of the nation’s largest construction contractors.
A Thriving Hive -- How to Cultivate Employee Engagement and Workplace Well-Being: Interview with Mari Ryan | Episode 80
Overwork. Burnout. Resentment. Churn. Bullying. Exclusion. Gossip. These qualities define the toxic work conditions that Mari Ryan calls a “dive hive.” She makes the argument that personal and community resilience are highly influenced by the cost-saving and life-saving preventative care we cultivate at work. Instead of a ‘“dive hive,” we need an “alive hive” filled with purpose, joy and impact. In this podcast Mari outlines a strategy on how companies can advance worker well-being and thrive.
Turn Off the Alarm Bells -- How to Prioritize Civility in a Divisive World: Interview with Sejal Thakkar | Episode 79
At the heart of civility is respect. Respect and dignity are essential for psychological safety, especially when others have diverse experiences and viewpoints. Civility is not about complacency or placating. It’s not about denying or pushing away strong feelings that can emerge when conflict emerges. It’s about temporarily suspending our alarm bells for a period of time so we can do the hard work of “climbing the empathy wall” to better understand the deep stories behind those we see as “the other.”
From Toxicity to Tranquility -- Prioritizing Personal Peace: Interview with Reggie Hubbard | Episode 77
When we face adversity or toxic environments, how we respond makes all the difference. Breathing helps us create space in between the stimulus and our response, and in that space we can sometimes find calm, gratitude and possibilities. In this podcast I chat with Reggie Hubbard, a man who found yoga as he tried to cope with workplace toxicity and transition. His three criteria for finding tools too help him cope:
Does it enhance creativity?
Does it lower my blood pressure?
Does it make me smile?
"What Do You Do?" -- Reflecting on Work, Identity & Well-Being: Interview with Scott Mason | Episode 76
When we ask “What do you do?”, what we often mean is “What WORK do you do?” In many ways — at least in the United States — our culture tells us, “You ARE what you do for a living.” Not only as a provider for your family and a meaningful contributor to society (and “meaningful” is often defined by the paycheck and the status") but as someone who is earnestly chasing the “American Dream.”…
On the positive side, when work is working well, it gives us a sense of belonging and a sense of being a part of something larger than ourselves. Work gives us structure to our lives and the satisfaction that our skills and talents are contributing to the world in some way. This positive aspect of our identity protects us against depression, anxiety and loneliness. In this interview with Scott Mason, we explore the role of our work in our identity and well-being. We argue that we all need to cultivate a multifaceted identity where our personal worth is based on being loved for who you ARE not just on being admired for what you DO.
Psychosocial Hazards on the Job -- Listening to the Voices of Suicidal Workers: Interview with Professor Sarah Waters | Episode 70
In this podcast, I have the honor of interviewing Professor Sarah Waters from the UK. She is a leading global researcher on the topic of work-related suicides, and a driver of legislation to improve working conditions and help make suicide prevention a health and safety priority at work. Here we discuss a number of large employers who have been held accountable for the suicide deaths of their employees in criminal court.
Building Bridges at the Crossroads of Suicide Prevention -- Leadership Call to Action: Interview with Dr. Jonathan Singer | Episode 68
Leadership is tested during times of crisis, controversy and social unrest. The best leaders rise to the occasion and can create opportunities for meaningful and lasting change. In the world of suicide prevention, voices of activists are challenging established ways of doing things, and in many ways the field is at a crossroads. Many are finding themselves re-examining the questions and methods of our research, the protocols of some of our “treatments” and crisis services, and the systemic racism and other social determinants of suicide that have not received enough attention.
In this interview, I have the honor of interviewing Dr. Jonathan Singer, the current President of the American Association of Suicidology, who has weathered many transitions and challenges during his leadership tenure with grace and significant impact. He shares his story of how he became the leader he is today and invites others to find their voices to change the field to be more inclusive and effective.
Workplace Suicide Prevention Training: Interview with Gabriela Malafaia | Episode 65
The workplace is arguably the most cross-cutting system in suicide prevention. Just about everyone who dies by suicide or attempts suicide was working, was recently working, or has a close friend or family member who is working. Thus, just like we promote CPR training at our job sites to save lives, we should also consider on-going, skill developing suicide prevention training programs. In this presentation I interview Gabriela Malafaia, a leader in People’s Management in the oil and gas industry. We discuss the many reasons why workplace suicide prevention training is the right thing to do and list several best practices to leverage a tiered approach. Sharing a number of case studies, we conclude that successful training initiatives not only improve the confidence and competence of a workforce dedicated to making suicide prevention a health and safety priority, impactful training actually helps drive a caring culture.
9 Tactics to Stay Present When Life is Uncertain: Interview with Hugh Ingalls | Episode 61
Ambiguity is tolerated by some better than others. Small experiences of uncertainty can be exhilarating and bring us the joy of surprise. Large and prolonged periods of uncertainty can cause debilitating anxiety, leaving people paralyzed. In this interview, Hugh Ingalls and I discuss nine tactics people can use when living in uncertainty to help stay present and reduce anxiety.
Leading Others to Resilience -- 3 Ways to Accelerate Organizational Recovery During Crisis: Interview with Bob VandePol | Episode 59
In this interview I speak with crisis response expert Bob VandePol on crisis leadership. We explore the questions of how do leaders embody resilience during trauma? How can leaders sustain a group commitment to a mission greater than the individual? How can leaders cultivate trust and social support when things feel out of control? How do we develop a resilience plan that transitions people to grow through crisis?