In this interview I speak with crisis response expert Bob VandePol on crisis leadership. We explore the questions of how do leaders embody resilience during trauma? How can leaders sustain a group commitment to a mission greater than the individual? How can leaders cultivate trust and social support when things feel out of control? How do we develop a resilience plan that transitions people to grow through crisis?
“We are not just human resources, we are human beings.”
A significant workplace traumatic event can make or break a company depending on how well the employer has prepared for it — at the heart of a successful transition through the crisis is the how well leadership connects with the people most impacted by the trauma. In this interview, Tricia Kagerer, an expert in workplace risk management, shares key steps in helping companies move from “it-will-never-happen-here” mentality to building a responsive plan for crisis.
